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Create a New Outlook 2013 with Exchange Profile

This "How To" describes the addition or recreation of an Outlook 2013 with Exchange profile. This "profile" is the collection of settings that connect your computer to the Exchange server. You may...

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Change your PSU Access Account Password and College AG Password

College of Ag Science faculty and staff will normally have TWO accounts. They will have a PSU Access Account and a College of Ag Sciences' AG account. Note, some have more.

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Change Your AG Password

These steps will help College of Ag Science faculty and staff update their College of Ag Sciences AG account password.

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What To Do if Your Computer is Stolen

Bad things happen. Over the years we've had several incidents where Dell desktops and notebooks have been stolen from staff. If this should happen to you, here's a quick checklist from Ag IT Support...

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Update a Friend of Penn State (FPS) Password

The Friends of Penn State (FPS) service provides you with a digital identity so that you can access a variety of Web-based resources and services at Penn State.

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Release and Renew IP Numbers

This How To will allow your computer to "forget" its IP number and get a new one. This is useful for troubleshooting network issues.

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Recommendations for Computer, Printer, Copier and Fax Disposal

Please follow these guidelines for proper disposal of computer, printer, copier and fax equipment that is no longer functional and needs to be disposed of. All Penn State-owned equipment must be...

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Install Important Windows Updates

Microsoft releases important updates on the second Tuesday of each month (e.g. Patch Tuesday). Ag IT recommends that you install these updates as soon as you see the alert.

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How To Understand Phishing

What is phishing? Wikipedia defines it as "a form of social engineering, characterized by attempts to fraudulently acquire sensitive information, such as passwords and credit card details, by...

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Generate the Dell eQuote (Counties only)

**For Cooperative Extension Office use only*** Your office must use PSU’s eBuy system to pick a computer bundle that works best for you. This page provides directions for generating a Dell eQuote.

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Generate the Apple Template (Counties only)

**For Cooperative Extension Office use only*** We have changed our process for ordering computers and your office must now use PSU’s eBuy system to pick a bundle that works best for you. This page...

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Forward your Access Account to Exchange

As a PSU employee, you have a "Penn State" email address on one of Penn State's email servers. You can access these accounts via Penn State's webmail service: http://webmail.psu.edu/ If you work in a...

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